Slow computer
We investigate possible causes of slow performance.
Home / IT support
IT · WEB · BUSINESS
IT support tailored to your situation
A slow computer, frozen software or an unresponsive printer? We help you understand the issue and choose a suitable approach, remotely or at home.
Remotely, across Canada
At home, in Quebec City
CLOSE TO YOU
Remote or at home.
Always ready to listen.
Remote help for compatible issues throughout Quebec and Canada. On-site assistance when your equipment requires it, in selected areas of Quebec City.
- An approach suited to your situation
- Terms confirmed before you agree
- Clear explanations at every step
Everyday issues, suitable solutions
Windows and software
Configuration, updates and troubleshooting common errors.
Email and accounts
Help with setup and syncing, without requesting your credentials in a form.
Printers
Connection and configuration diagnostics depending on your model.
Network and Wi-Fi
Investigating connection problems in your environment.
New computer
Setup and data transfer, subject to technical feasibility.
Which kind of support fits?
A connected device with a software error may be assessed remotely. A computer without power or a printer needing physical adjustments may require a visit. If unsure, describe the symptoms and what you have already tried; you do not need to diagnose the problem yourself.
How this service is organized
IT support- 01
Describe symptoms
- 02
Choose remote help or a visit
- 03
Confirm the terms
- 04
Arrange support
A LITTLE MORE CLARITY
Your questions, answered
Can everything be fixed remotely?
No. Hardware failures or physical adjustments may require an on-site visit.
Should I share my password?
No. Never include passwords or verification codes in a form.
How do I arrange an appointment?
Send a request. After approval, you receive instructions to choose an available time.
IT support