IT · WEB · BUSINESS / Quebec City and remote services across Canada · 438 921-2035
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IT · WEB · BUSINESS

Clear options for IT support

Need help once or on an ongoing basis? Compare our IT support options. We confirm that your request is suitable before providing assistance.

IT SUPPORTCAD $40

per hour · Canadian dollars
before applicable taxes

5 h / 180 $ · 10 h / 340 $
IT SUPPORT

The help you need.
The right plan for you.

Hourly IT support

$40 / hour

Remote or on-site support, as needed.

  • One-time assistance, no subscription
  • Remote or on-site depending on your needs
See details and request

5-hour package

$180 / 5 hours

$36/hour · Save $20.

  • Five hours of IT assistance
  • 10% savings compared with hourly pricing
See details and request

10-hour package

$340 / 10 hours

$34/hour · Save $60.

  • Ten hours of IT assistance
  • 15% savings compared with hourly pricing
See details and request

Essential remote

$70 / month

2 hours/month · Remote-only support.

  • Up to two hours of remote assistance monthly
  • Unused hours do not roll over
See details and request

Prices in CAD, applicable taxes extra. Essential is remote-only.

What these plans cover

Diagnosis, software troubleshooting, email and help using your equipment, remotely or on site depending on the situation. Essential covers only work that can be performed remotely.

Terms explained before you commit

Hour-bank validity, time tracking, payment arrangements and applicable terms are explained before you commit. An online request is neither a purchase nor a service activation.

A LITTLE MORE CLARITY

Your questions, answered

Do unused Essential hours carry over?

No. Unused hours do not carry over. The plan includes up to two hours monthly, rather than unlimited support.

Is travel included?

Essential includes no on-site visits. For other offers, any travel charges are communicated before the visit; package terms are confirmed before commitment.

Can I pay online?

No payment is requested here. Arrangements are confirmed separately before services begin.

Support pricing

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